Frequently Asked Questions (FAQ)
- 1Are you accepting new patients?
Yes, for adults at least 21 years old. A sincere effort will be made to accommodate as many appointment requests as possible. Please submit a request. If you can be seen, you will receive information to schedule an online appointment within two business days. Unfortunately, the volume of requests limits replies to only those requests that can be accepted.
Conditions not treated include Autism-spectrum Disorders, Eating Disorders,Traumatic Brain Injuries, and Schizophrenia/Psychotic Disorders.
- 2Where are you located?You can use Google Maps for directions to the office. The office is on the 4th floor above the UW Ballard Clinic.Free Parking Options:
- Parking Deck across the street next to Trader Joe’s
- “Regus Guests” parking spaces # 39 to 43 (not always available)
- 3What insurance do you accept?
First Choice, Regence, Premera, Blue Cross Blue Shield, Aetna, GroupHealth, and Lifewise are accepted.
- 4I have submitted a request for an evaluation, but I have not been contacted for an appointment.
Please be sure to check the Spam folder in your email account. Submission of the request form does not create a provider-patient relationship. If there is a fit between your needs and the providers’ clinical capabilities, you will be sent an email with available appointments. Other sources for mental health services include your insurance company Provider Search and the Find a Therapist tool at Psychology Today.
- 5To whom can I speak about my bill?
Please call 425-672-4323 if you have any questions or concerns about your bill.
- 6How do I obtain refills?
Refills are generally provided during your scheduled appointment. You will be given enough to make it to your next appointment. There is a $15 charge to order prescriptions outside of your normally scheduled appointment. Read more here.
For example, if you are given a 90-day supply of medications, it is expected that you will be seen before you run out of medications.
It is recommended that you schedule your follow-up online as soon as you seen that you have zero refills on your medications.
Given the predictability of when you will need more medications, please allow 5 full business days for medication refills to be processed.
- Medication refills are made at the discretion of your provider and will not be authorized if your balance is past due.
- All refill requests are managed from Monday- Friday.
- Medication refills are not managed during the evenings or weekends when the office is closed.
If you need medication refills before your next appointment, you may request that your pharmacy fax a refill request to (206) 707-8299.
Read more about refills here.
- 7What will happen during my first appointment?
We will meet for an extensive interview and psychiatric evaluation in which we discuss your history, symptoms, and family dynamics. Within this first session together, we will then determine the best plan of action to move forward.
- 8Will you see my spouse, partner, boyfriend/girlfriend?
Due to issues that can arise related to confidentiality, I do not provide care to both members of a couple in a romantic relationship. I will be happy to provide a list of other qualified providers.
- 9How long will my treatment last?
There are no precise determinations that can be made regarding the length of your treatment. Generally speaking, the longer you have had your mental illness not addressed, the longer the treatment will take. Certain conditions do not require a lot of time to treat, and others considerably more. Certain mental illnesses require just a couple of visits, and others require life long maintenance. You should seek treatment as soon as possible, for the best outcome.
- 10Will my treatment remain confidential?
We will not reveal any information regarding what happens within the work that we do together unless you have signed the Authorization to Disclose Information form. In the instance that you are in danger of harming yourself or another, then we are obligated by law to notify the authorities of this.
- 11What if I have an emergency or an urgent situation come up?
If you find yourself in the midst of an emergency, please immediately call 9-1-1. You can also call the 24-hour King Country Crisis Line at 211.